Marketing Your Private Practice Therapy Clinic

Business tips and advice
Industry news
October 3, 2025
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Key takeaways

  • Marketing your practice is really about trust. When people see you as approachable and genuine, it makes it easier for them to feel safe reaching out for support.
  • A clear, welcoming website sets the tone. It’s often the first impression, so the easier it is to use and the more it reflects your care, the more likely someone will take that next step.
  • When you understand who you’re trying to reach, you can talk in a way that makes them feel seen, and that’s what helps them choose you for support.
  • Referrals are one of the simplest ways to grow. Building connections with local GPs, other health professionals, or even community groups can naturally guide new clients your way.
  • Stay human and stay compliant. You can follow AHPRA without losing your voice; just share who you are and how you help without being pushy.

<div id="section-1">Marketing is about showing up where people need you</div>

Private practice isn’t what it used to be. With more psychologists, counsellors and other mental health professionals stepping out on their own, the way you grow and sustain your clinic is changing too. It’s no longer enough to rely on word of mouth or wait for clients to find you.

Many practitioners find themselves asking, “How do I market myself as a private practice therapist?” It can feel uncomfortable at first, but at its core, marketing is simply about making it easier for the right people to find you, connect with you, and take that first step toward support.


<div id="section-2">Why marketing matters for private practices</div>

Choosing a therapist is one of the most personal decisions someone can make. It’s not just about qualifications or clinical expertise; it’s about trust. Clients want to know that you understand them, that you’re approachable, and that you’re the right fit for their needs.

With the allied health sector growing rapidly, intentional marketing strategies are no longer optional. It’s how you build visibility in a crowded space and stay top of mind when a potential client searches for help or asks their community for a recommendation.

The best part? Marketing doesn’t have to feel salesy. When it’s done well, it’s authentic and ethical and all about being visible, relatable and making sure those who need your services know you’re there.


<div id="section-3">Create a professional website that's optimised for SEO</div>

Your website is often the first place people will learn about you, so it needs to leave the right impression. It should feel professional, be easy to navigate, and reflect the values of your practice.

The little details matter, such as clear menus, fonts, and colours that are easy to read, as well as the standard Pages people expect, like About, Services, Contact, and FAQs. A blog is also worth including. Creating posts that answer common questions (like “What to expect at your first therapy session”) can both support potential clients and help your site rank higher in search engines.


Search engine optimisation (SEO) might sound technical, but it’s really just about using the same words people type into Google. Phrases like “psychologist in Brisbane” or “counsellor for couples” can be woven naturally into your content so your website appears when people are actively searching for support.

Your site doesn’t need to be over the top. It just needs to feel welcoming, simple to use, and aligned with the care you offer in person.


<div id="section-4">Understand and follow AHPRA guidelines</div>

Marketing as a health practitioner comes with a bit of responsibility and marketing red tape. AHPRA (the Australian Health Practitioner Regulation Agency) has set regulations to make sure advertising in healthcare stays honest and trustworthy.

The good news is, the essentials are pretty straightforward:

  • Avoid guarantees or exaggerated claims: Never promise outcomes. Instead of “We will cure your anxiety”, write “We support clients in managing anxiety through evidence-based therapies.”
  • Be mindful of testimonials: Certain professions under AHPRA have restrictions on using client testimonials in marketing. Check your specific profession’s rules.
  • Stick to factual language: Highlight your qualifications, registrations, and treatment approaches without making unsubstantiated claims.
  • Transparency matters: Clearly outline fees (dependent on industry), booking policies, and any limits of your services.

Keeping your marketing AHPRA-compliant shows clients you value honesty and professionalism, and that’s what builds lasting trust.


<div id="section-5">Understand your ideal client and what they're looking for</div>

Effective marketing starts with knowing who you’re speaking to. The more you understand your audience, the easier it is to create messages that feel personal and supportive. Take time to understand your current clients: what led them to seek support, and why they decided you were the right fit.

You'll first want to think about your demographics. Are your prospective clients mainly young adults, children, parents, or couples? Each responds to information in different ways. Next, you'll want to consider their pain points. Understand what they're dealing with, whether that's stress, relationship issues, trauma or even workplace burnout. Knowing what challenges they're facing helps you show how your services can support them.

It’s also important to recognise their preferred ways of finding support. Younger clients may look to Instagram or Facebook, while older clients often rely on Google searches or GP referrals. Matching your marketing to where they’re already looking makes it easier for them to connect with you.

Your tone of voice matters too. Warm, approachable language is more reassuring than overly clinical descriptions. It helps people feel comfortable taking that first step.

Tip: Create a client persona. For example, Emma, 34, mother of two, looking for support with postpartum depression. Keep these personas in mind and step into their shoes. What would they want to hear when searching for help?


<div id="section-6">Build a strong referral network</div>

Referrals are one of the strongest ways to grow your therapy practice. And it often starts with GPs. They’re usually the first person they go to when clients are seeking help, and when they know and trust you, they’re far more likely to send people your way.

Sometimes, it’s as simple as offering to bring lunch to a local clinic, introducing yourself and leaving behind a clear, professional flyer outlining your services. Aim for that 1–2pm lunch window when doctors have time to connect, and don’t forget the admin team, as they often influence referrals too.


<div id="section-7">Psychology Today</div>

Referrals aren’t just offline. Online directories can do a lot of the heavy lifting, and Psychology Today is one of the most effective. It often shows up at the top of Google searches for psychologists and counsellors, and its filters make it easier for clients to find the right fit.

A strong profile gives a clear first impression. Add a professional photo, outline your approach, and be specific about who you work with. Your profile also links back to your website, giving it a little SEO boost and making it easier for more people to find you online.

There’s a monthly fee and proof of registration required, but for most practitioners, even one or two new clients make it worthwhile. To get the best results, use a friendly headshot, keep your intro warm and relatable, and focus on the clients you most want to attract.


<div id="section-8">Use social media marketing strategies wisely</div>

Your social media presence is often where future clients first notice you, especially younger people who spend more time online. But how you show up makes all the difference.

Instagram works well for short, supportive posts that gently build familiarity: calming tips, myth-busting around therapy, or a quick video explaining how you approach mental health support. These posts aren’t about going viral — they’re about creating gentle touchpoints that build trust over time.

Don’t overlook Facebook Groups either. Parenting groups, local community hubs, and support networks often have thousands of members. Questions like “Can anyone recommend a psychologist?” pop up all the time. By being a kind, consistent voice, not selling, just sharing, your name naturally becomes linked with trust and care.

If you have a little budget, boosting posts can take this further, helping you reach locals who match your ideal client profile. Even a few dollars a day can make a difference, especially if your website and profile are ready to welcome more clients.

Tip: Use social media to educate, not diagnose. Share helpful insights and evidence-based strategies, but avoid giving individual advice online. This keeps your content safe, professional, and compliant.


<div id="section-9">Create content your audience will find helpful</div>

We’ve already touched on the power of content earlier, but it’s worth highlighting again because this is one of the most effective marketing strategies for private practices. Content marketing helps you show up where your clients are already searching, while building trust before they even step into your clinic.

Sharing content, whether it’s a blog, podcast, video or a simple free resource, is one of the easiest ways to connect with people looking for support.

A blog about managing stress, coping with grief or what to expect at a first therapy session shows that you understand the questions people already have. A short video or podcast makes therapy feel less intimidating, giving people a chance to hear your voice and get a feel for how you work before reaching out.

Free resources, like a short guide on “5 ways to manage stress at work,” are practical and shareable. They position you as someone who offers real value upfront, without expecting anything in return.

At its heart, content marketing is a way of saying: I understand what you’re going through, and here’s something that might help.


<div id="section-10">Use paid ads, but make it count</div>

Referrals, social media and content are great for building momentum over time, but paid ads give your practice a faster way to be seen. They put you in front of people at the exact moment they’re looking for support.

Google Ads are perfect for this. If people are searching for the exact therapy services you offer, your practice can appear right at the top of the results, making it easy for them to click through and take the next step. Social media works a little differently, keeping your practice visible in everyday spaces so when someone is ready to reach out, your name already feels familiar.

The best ads are clear and to the point. Let people know who you support, the type of help you offer, and give them an easy way to take the next step, like booking online or calling your clinic. Keep the language honest and straightforward so it feels professional and AHPRA-friendly.

Tip: Focus your ads locally. This helps you connect with people in your community and stops you from spending your budget on those outside your area.


<div id="section-11">Marketing your private practice doesn't need to be expensive</div>

You don’t need a big budget to get noticed. Small, thoughtful actions can go a long way in helping people discover your practice and feel comfortable connecting with you. Here are a few simple ideas to start with:


<div id="section-12">Team up with local businesses</div>

Coffee shops, gyms, or wellness centres are often happy to share flyers or business cards, especially if your services complement theirs.


<div id="section-13">Keep your look and voice consistent</div>

Use the same colours, logo and tone across your website, social media accounts and marketing materials. It helps people recognise and remember you.


<div id="section-14">Consider shared spaces</div>

Working from a coworking hub or clinic often leads to natural referrals from other health professionals under the same roof.


<div id="section-15">Stay in touch via email</div>

A short monthly newsletter with tips or updates can keep you on people’s radar without feeling pushy.

None of these tactics needs to be complicated. Small, steady efforts add up, and over time, they make it easier for clients to notice you and feel comfortable reaching out.


<div id="section-16">A good marketing strategy needs consistency</div>

In healthcare, marketing is not about big campaigns or clever slogans; it is about trust. The way you present your practice should carry the same honesty, care and professionalism that clients experience when they meet you in person, creating a sense of safety and reassurance from the very first interaction.

What matters most is being consistent. Keeping your website fresh, staying connected with people around you, and sharing advice that’s genuinely helpful all show that you’re approachable and reliable. Over time, these simple habits make it easier for new clients to find you and feel comfortable knowing they’ll be cared for.

At the heart of it, marketing in private practice therapy clinics is simply about making it easier for people to find the support they need and to feel comfortable choosing you when they do.

Author
Nathanael Hubbard

Nathanael Hubbard is the Co-Founder of Kiah Place, a suite of allied health offices designed to support clinicians in building thriving private practices.

With more than 20 years of experience in business and marketing, Nathanael is passionate about making it easier for practitioners to focus on what matters most — their clients. Through Kiah Place, he’s creating spaces where allied health practitioners can do work that matters, while building strong, meaningful practices.

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